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568h Sports / Slots
ACCOUNT POLICY

568h Terms Conditions: What You Agree To

These terms set out the rules that govern your account on 568h — what we allow, what we ask of you, and how both sides handle disputes or changes. Access and eligibility depend on your local law and the eligible regions we serve, so read these conditions carefully before you open or continue using an account.

  • Applies to all account types
  • Upay and Bank Transfer covered
  • Session controls included
  • Subject to local law and eligible regions
POLICY POSTURE

How These Terms Apply to Your Account

By creating or continuing to use an account on 568h, you confirm that you have read and accepted these terms in full. We may update them when required — for example, when payment rails change or when our session-control rules are revised. If we make a material change, we will make the updated version available through the account area before it takes effect. Your continued use after that point means you accept the revised terms. These terms apply across all activity conducted through your account: deposits made via Upay or Bank Transfer, game sessions with content from our catalogue, and any account-wallet adjustments we process. Transactions completed before a revision remains governed by the terms in place at that time. Eligibility to hold an account is conditional on your local law and the eligible regions we support. We do not make representations about lawful access in jurisdictions outside those regions. If your legal position changes, it is your responsibility to inform us and to pause account activity while you clarify your status. Your account wallet — including any balance held there — is subject to the terms and conditions active at the time of each session.

  • Upay

  • Bank Transfer

  • Account wallet

  • Local payment

  • Mobile access

POLICY SCOPE

What This Policy Covers and What It Does Not

Not every activity on 568h falls under the same set of rules. This section draws clear lines between what these terms govern directly and what sits outside their scope, so you know where to look if a question arises.

  • Account Access

    Login, session duration, password management and account suspension are all governed by these terms. Any restriction or temporary hold we place on your account follows the process set out here, and you can request a written explanation through the support route.

  • Transactions

    Deposits and withdrawals processed through Upay or Bank Transfer are subject to these terms, including the limits and verification steps shown in your account area. Transaction records are accessible in your account history for the period we retain them.

  • Site Content

    Game titles, rules published per game category, and lobby display — including content from our catalogue studios — are governed by these terms at the platform level. Individual game rules shown within a session are set by the provider and form part of each session agreement.

  • Third-Party Services

    Payment networks like Upay and Bank Transfer operate under their own terms. We are not responsible for processing delays, network errors or policy changes made by those providers. Any dispute with a payment provider must be raised directly with them.

YOUR ACCOUNT RIGHTS

Actions Available to You Under These Terms

These terms are not one-directional. You have concrete actions available to you at any point: reviewing your transaction history, correcting account details, raising a policy question, and requesting support when something is unclear or incorrect. Each of these routes is accessible from within your signed-in account area without needing to contact us first for routine items. If you believe a session record is inaccurate or that a transaction was processed incorrectly, you can raise that through the formal query route described in the support section. We will review the account-level data and respond with our findings. Where an error is confirmed on our side, we correct the account balance or record accordingly. You are not required to accept a correction you disagree with — you may escalate using the contact path listed under our support section. Account details such as your registered contact information can be updated by following the fields shown in your account settings. Verification may be required before changes take effect.

  • Review Records

    Your transaction and session history is visible in the account area. Check the history tab for a record of deposits made via Upay or Bank Transfer, game sessions and any account-wallet changes we have applied.

  • Correct Account Details

    Update your registered email, phone number or payment reference by following the fields in account settings. Changes to payment details linked to Bank Transfer or Upay may require verification before they are saved.

  • Raise a Policy Question

    If something in these terms is unclear, open a query through the support channel. Describe the specific clause or account action you are asking about, and we will respond with a plain explanation or direct you to the relevant section.

  • Request Account Support

    For account holds, access issues or transaction disputes, contact us using the published support route. Include your account reference and a brief description of the issue so we can locate the relevant record without unnecessary back-and-forth.

CONTACT ROUTES

How to Reach Us About These Terms

If you have a question about these terms or need to act on a right described in the policy, the routes below are the ones we publish. We do not have unverified or informal channels for policy matters — use only these.

  • Account Support Chat

    Open the support chat from your signed-in account area to raise a terms query, report a transaction issue or ask about a session record. This is the fastest route for account-specific questions tied to Upay or Bank Transfer activity.

  • Email Query

    For formal policy questions or written confirmation of a terms change, send a query to the email address published in the contact section of the site. Include your account reference and the clause or action you are writing about.

  • In-Account Help Centre

    The help centre inside your account area contains published answers covering account access, session controls, transaction steps and eligibility conditions. Check there first before opening a new query — many terms questions are answered there in plain language.

POLICY HANDLING

How We Manage Data, Cookies and Account Security

Our policy obligations do not end at the terms page. Here is how we handle the key areas that sit beneath these terms and affect your account every session.

  • Data Handling

    We hold the account and transaction data you provide for the period required by our retention policy, which is described in the privacy section of the site. You can request a summary of the data we hold against your account by raising a query through the support chat or email route.

  • Cookies and Session Tracking

    We use session cookies to keep your account active while you navigate the lobby or a game session. Cookie preferences can be adjusted through your browser settings or the cookie notice shown on first visit. Disabling certain cookies may affect how your session loads on mobile access.

  • Account Security

    Keeping your login details secure is a shared responsibility. We apply account-level protections on our side; you are responsible for not sharing credentials. If you suspect unauthorised access, use the account settings to change your password and notify us through the published support route immediately.

  • Requesting Changes

    If you want to amend stored account details, close your account or request deletion of data we hold, follow the steps in account settings or contact us via email. We will confirm receipt and process the request within the timeframe stated in our privacy policy.

TERMS FAQ

Common Questions About These Terms

These questions come up most often when account holders read through the terms. If yours is not here, open a query through the support chat with the specific clause you are asking about.

Do these terms apply to transactions made through Upay and Bank Transfer?

Yes. Any deposit or withdrawal processed through Upay or Bank Transfer on your account is covered by these terms. The limits and verification steps for each method are shown in your account area. If a transaction is disputed, raise it through the support chat with your transaction reference.

Can 568h change these terms without warning?

We can update these terms when needed, but we will make the revised version available in the account area before changes take effect. Continuing to use your account after that point means you accept the updated terms. For material changes, we aim to give you enough notice to review them.

How do I know if my use of 568h is allowed under my local law?

Access and eligibility depend on your local law and the eligible regions we support. We cannot advise on your individual legal position. If you are unsure whether accessing the platform is permitted where you are, seek advice locally before continuing to use your account.

What happens to my account wallet if my account is suspended?

If we place a hold on your account, the wallet balance remains recorded against your account for the duration of the review. The terms governing wallet balances during a suspension are set out in the account policy section. Raise a query through the support email if you need written clarification.

How long do you keep my transaction and session records?

We retain transaction and session data for the period described in our privacy policy, which is published on the site. You can request a summary of what we hold by contacting us through the support email route and including your account reference in the message.

What should I do if I think a session record is wrong?

Check your transaction history in the account area first — the record will show the session time, game category and any account-wallet movement. If the record does not match what you experienced, open a support chat query and describe the discrepancy. We will review the server-side record and respond with our findings.